smart repair warranty

Where are we

We are a specialist alloy wheel refurbishment and car body repair business based in Manchester. We cover all surrounding areas with our car care centre and a small fleet of mobile repairers . See Areas Covered for full details. We plan to expand throughout the North West, Midlands and Wales over the next three years.

Why are we different

All of our SMART repair work is guaranteed by us for THREE years, which is two years longer than most of our competitors. We are happy to offer this because we know our people are well trained in mobile smart repair and are highly competent in bumper repairs, car scratch removal, dent removal, alloy wheel repair and lease return damage.
As well as extensive training, our team is well versed in true customer service. Our aim is to keep value in mind and advise you accordingly. We don’t up-sell for the sake of it and we will happily talk our customers out of having work done which isn’t economically viable or cost effective.

We don’t make promises we can’t keep. It is our policy to under-promise and over deliver.

We will not exert undue sales pressure on you.  We will advise you the best we can, give you as much information as you need and allow you to make the decision. We like our customers to be well informed about what we do and why.

We try to provide an answer to every problem.

We can’t help everybody and there is a limit to what we can do. However, if we can’t help we will try our best to point you in the direction of someone who can.

We offer a mobile service so WE CAN COME TO YOU at your home or even your workplace to carry out repairs at a time that suits you.

Values and Principles

We strive for…

Consistency – We apply our values in our relationships with suppliers, subcontractors, employees, customers and the community. We aim to provide consistency and reliability in everything we do.

Integrity – We will only provide appropriate, genuine and lasting solutions with no shortcuts. We ensure our values extend as far as our work and our advice.

Transparency & Honesty – What you see is what you get. We have no hidden agendas and we are happy to explain our methods and decisions.

Respect – We will respect your decision whether to take our recommendations or not.

Quality – We only provide repairs that are appropriate to the damage and the situation. We do not do temporary cover-ups, we don’t think it fair that problems come back later for the new owner of the car, in fact we guarantee all our work for THREE YEARS.

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